🔁 Return & Replacement Policy

🔁 Return & Replacement Policy – JAYZOON PK

 

Your satisfaction is our priority 💯  

At JAYZOON PK, we ensure a smooth shopping experience. If there's an issue with your order, you can request a return or replacement **within 24 hours of delivery**.

 

📦 Valid Return Reasons:

✔️ Damaged or defective item received  

✔️ Wrong product, size, or color delivered  

✔️ Missing product in the package

 

🚫 Returns Will NOT Be Accepted If:

✖️ Return is requested after 24 hours of delivery  

✖️ No unboxing video is provided as proof  

✖️ Product is used or intentionally damaged  

✖️ Customer simply changed their mind  

 

🎥 **IMPORTANT: Unboxing Video Required**

To approve your return/replacement, you **must send an unboxing video** showing the sealed package being opened and clearly highlighting the issue.

 

💬 How to Request:

📧 Email: jayzoon.pk@gmail.com

 

 

🕒 Support Timing: **10:00 AM – 8:00 PM** (Monday to Saturday)  

Send us:  

1️⃣ Order Number  

2️⃣ Return Reason  

3️⃣ Unboxing Video

 

🔄 After Return is Approved:

✅ Free Replacement will be sent  

OR  

✅ Refund will be issued via JazzCash, EasyPaisa, or Bank transfer  

💸 Refund Time: **7–10 business days**

 

📌 Additional Notes:

• Return must be requested within 24 hours of delivery  

• No returns without full unboxing video proof  

• We do not accept return requests based on personal preference

 

Thanks for shopping with **JAYZOON PK** 🛍️ 

 

We’re always here to support you! 💖